Spinsup Casino Privacy Policy
The Data Controller for Your Information
Dama N.V., registered at Scharlooweg 39, Willemstad, Curacao (company registration number 152125), is the data controller responsible for the personal data collected through spinsupslots.com. As the licensee of the Curacao Gaming Control Board under licence OGL/2023/174/0082, Dama N.V. determines the purposes for which player data is processed and is accountable for the security measures applied to it, including the 128-bit SSL encryption used across every page of the platform.
Why We Process Your Personal Data
Personal data is processed to open and maintain a player account, to process deposits and withdrawals, to complete identity verification required under the operator’s licensing obligations, and to detect fraud or bonus abuse across the platform. Technical and behavioural data, such as login timestamps and device information, is processed to keep the account secure and to diagnose issues reported to support. Where processing is not strictly necessary for the operation of the account, such as certain analytics cookies, it is carried out only with the player’s consent, which can be withdrawn at any time through the cookie settings.
Data We Collect and the Parties We Share It With
Registration data (name, date of birth, email address and password), payment data (card details, cryptocurrency wallet addresses or bank account information depending on the method chosen), KYC documents (photo identification and proof of address), and technical data (IP address, browser type and session logs) are all collected as part of normal account use, alongside cookies used for session management and analytics. This data is shared only where necessary for the account to function: payment providers process transaction data to complete deposits and withdrawals, third-party KYC verification services confirm the authenticity of submitted identity documents, and game providers such as Evolution Gaming, Pragmatic Play and Play’n GO receive the minimum session data required to run a game round and calculate its outcome. Data is not sold to marketing companies unrelated to the operation of the casino.
How We Handle Cookies and Cross-Border Transfers
Cookies on spinsupslots.com fall into three categories: strictly necessary cookies that keep a player logged in and the cashier session secure, functional cookies that remember display preferences, and analytics cookies that measure how the site is used in aggregate. Only the strictly necessary category is applied without consent; functional and analytics cookies can be declined from the cookie banner or adjusted later through the browser’s own cookie controls without affecting the ability to play. Because Dama N.V. is registered and operates its infrastructure from Curacao, personal data submitted by a player located in Australia is transferred outside their home jurisdiction as a routine part of account operation, and is protected in transit and at rest using the encryption standards described above regardless of where it is processed.
The Rights You Hold Over Your Data
A player can request access to the personal data held about them, ask for inaccurate data to be corrected, request deletion of data that is no longer needed for a legal or operational purpose, restrict certain processing activities, object to processing carried out on the basis of legitimate interest, and request a portable copy of their data in a common format. These requests are handled by contacting the support team, and identity is verified before any data is released or altered, to prevent an account from being accessed under a false claim.
What Happens to Your Data After You Close Your Account
Account data is retained for as long as the account remains active, and for a further period after closure where retention is required to meet anti-money laundering obligations tied to the operator’s gaming licence or to resolve an open dispute. Transaction and KYC records in particular are kept for a documented retention period after account closure before being securely deleted, rather than being removed immediately, since financial regulators expect a verifiable trail for a defined window after a relationship ends. Data that is not subject to a retention obligation, such as marketing preferences, is deleted promptly once the account is closed.
Lodging a Complaint With a Supervisory Authority
A player who believes their personal data has been mishandled can first raise the matter directly with Dama N.V. through the contact details below, which allows the operator to investigate and respond before any external step is taken. If the response is unsatisfactory, a complaint can be escalated to the Curacao Gaming Control Board as the supervisory authority for the operator’s licence, since that body oversees compliance with the data handling obligations attached to licence OGL/2023/174/0082.
How to Contact Us About Your Data
Requests relating to personal data, including access, correction or deletion requests, should be sent to [email protected] with the subject line clearly marked as a data request. Include the email address used to register the account so the request can be matched and verified without delay.